Shipping policy

Last updated: 12/20/2025

Thank you for shopping with Bocicotprinting.com. This Shipping Policy explains how orders are processed, produced, and shipped, especially for our custom-made products.

1. Order Processing Time

All our products are custom-made to order.

  • Processing time: 2โ€“5 business days

  • This includes design confirmation, production, and quality checks

  • Orders are processed Mondayโ€“Friday (excluding holidays)

Please note: Processing time is separate from shipping time.

2. Shipping Time & Delivery Estimates

Once your order has been processed and shipped, estimated delivery times are:

  • Standard Shipping (U.S.): 3โ€“7 business days

  • Expedited Shipping (if available): 1โ€“3 business days

Delivery times may vary due to carrier delays, weather conditions, or peak seasons.

3. Shipping Carriers

We ship orders using trusted carriers such as:

  • USPS

  • UPS

  • FedEx

Carrier selection depends on package size, destination, and shipping method chosen at checkout.

4. Shipping Rates

Shipping rates are calculated at checkout based on:

  • Order weight and size

  • Shipping destination

  • Selected shipping method

Free shipping promotions (if offered) will be clearly stated on the website.

5. Shipping Locations

  • We currently ship within the United States.

  • International shipping may be offered in the future.

If international shipping becomes available, additional fees, customs duties, and taxes may apply.

6. Order Tracking

Once your order has shipped:

  • You will receive a shipping confirmation email

  • A tracking number will be provided

Please allow up to 24 hours for tracking information to update.

7. Incorrect Address

Customers are responsible for providing accurate shipping information.

  • Bocicotprinting.com is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer

  • Reshipping fees may apply for returned packages

8. Lost, Delayed, or Damaged Packages

Lost or Delayed Packages

If your package is delayed or appears lost, please contact us at contcat@bocicotprinting.com. We will assist you in filing a claim with the carrier when applicable.

Damaged Items

If your order arrives damaged:

  • Contact us within 48 hours of delivery

  • Provide photos of the damaged item and packaging

We will review the issue and offer a replacement or solution when appropriate.

9. Custom Products Disclaimer

Because our products are customized and made to order:

  • Production begins shortly after purchase

  • Orders cannot be canceled or modified once production has started

Please review your customization details carefully before placing your order.

10. Contact Us

If you have any questions about this Shipping Policy, please contact us:

Bocicotprinting.com
๐Ÿ“ง contcat@bocicotprinting.com
๐Ÿ“ž 1-772-812-0160
๐Ÿ“ 1119 East Washington St, Indianapolis, IN 46229

By placing an order on our website, you agree to this Shipping Policy.